Most common
problems & fixes

Is your Hotpoint RTM 70 S letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The internal light does not illuminate

The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house

Ensure the plug is properly inserted into the socket and there is power in the house

The doors do not close properly or the seals are damaged

The doors are opened too frequently or the refrigerator or freezer have been over-filled

Avoid opening the doors too frequently and do not over-fill the refrigerator or freezer

There is water at the bottom of the refrigerator

The water discharge hole is blocked

Check and unblock the water discharge hole as part of regular maintenance

The refrigerator and the freezer do not cool well

The temperature adjustment knob is not in the correct position or the appliance is over-filled

Adjust the temperature knob correctly and avoid over-filling the appliance

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint RTM 70 S Refrigerator up and running in no time.

1

Positioning the Appliance

Place the Hotpoint RTM 70 S Refrigerator in a well-ventilated, humidity-free room. Ensure it's away from any heat sources such as direct sunlight or an electric stove.

2

Electrical Connection

After transporting the appliance, place it vertically and wait for at least 3 hours before plugging it into the electricity mains. Ensure the appliance is earthed and the plug complies with the law.

3

Initial Cleaning

Before connecting the refrigerator, clean its compartments and accessories thoroughly with lukewarm water and bicarbonate.

View the rest of the steps

Chill Out with Advanced Refrigeration!

The Hotpoint RTM 70 S features an A.I.R. System that keeps your food fresher for longer by maintaining a constant temperature, so you can enjoy your meals at their best!

Energy Saver Extraordinaire!

Place your RTM 70 S in a cool spot and let it work its magic! With its energy-efficient design, you'll keep your food cool without burning through your energy bill.

Troubleshooting

The Hotpoint RTM 70 S Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

The internal light does not illuminate.

The internal light of the appliance fails to turn on, which could be due to electrical issues or a faulty bulb. Ensure the appliance is connected to a power source. If the light still does not work, the bulb may need to be replaced. Consult a qualified electrician if the problem persists.

The refrigerator door is open.

The refrigerator door is not closed properly, causing the appliance to work inefficiently. Check if any items are obstructing the door and ensure it is closed firmly. Regularly check the door seals for any damage.

The water discharge hole is blocked.

The water discharge hole is obstructed, potentially leading to leaks or puddles inside the appliance. Clear the blockage in the water discharge hole by carefully cleaning it. Refer to the maintenance section for detailed cleaning instructions.

More Troubleshooting

Installation and Positioning

The Hotpoint RTM 70 S Refrigerator should be positioned in a well-ventilated room, away from direct sunlight and heat sources. Proper installation involves consulting a qualified electrician if there are any doubts about the electrical supply. The appliance must not be installed outdoors, even in covered areas.

Using the Refrigerator and Freezer

The refrigerator and freezer are designed for domestic use. The refrigerator has an automatic defrosting feature, while the freezer requires manual defrosting if frost exceeds 5 mm. The maximum freezing capacity is indicated on the appliance's technical properties plate.

Safety Precautions

The appliance is designed for domestic indoor use and must not be used outdoors. Avoid touching internal cooling elements and ensure children do not tamper with controls. Repairs should only be carried out by qualified professionals to prevent injury or appliance damage.

Environmental Considerations

To conserve energy, avoid keeping the door open for extended periods and do not overfill the appliance. Hotpoint is committed to environmental sustainability, using quality recycled components to minimize material wastage and maintain customer costs.

Temperature Regulation

The refrigerator compartment's temperature is adjusted using a knob, with settings ranging from 1 (warmest) to 5 (coldest). The recommended setting is a medium position to ensure optimal cooling. The Advanced Integrated Refrigeration (A.I.R.) System helps maintain a constant temperature, keeping food fresher for longer.

Maintenance and Care

Regular cleaning with a sponge soaked in lukewarm water and bicarbonate of soda or neutral soap is recommended. Avoid using solvents or abrasive products. During maintenance, disconnect the appliance from the electricity supply; simply setting the temperature knobs to 'off' is not sufficient.

Troubleshooting and Service

In case of technical difficulties within the first 90 days, users can access free telephone assistance through the Hotpoint Service Hotline. If issues persist, the appliance may be replaced or refunded. A 12-month parts and labor guarantee is provided from the date of purchase.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Proper Installation

Install the appliance in a fresh and well-ventilated room, away from direct sunlight and heat sources. Ensure that it is on a level surface to prevent vibration and noise.

Energy Conservation

Avoid keeping the door open for long periods or opening it frequently. Do not overfill the appliance, as this can impede cold air circulation and cause the compressor to work continuously.

Preventing Ice Build-up

Defrost the appliance if ice forms, as a thick layer of ice can hinder cold air transfer and increase energy consumption. Do not use devices other than the provided scraper for defrosting.

Cleaning and Hygiene

Regularly clean both external and internal parts with a sponge soaked in lukewarm water and bicarbonate of soda or neutral soap. Ensure that food is covered or sealed properly to avoid odours and stains.

Door Seal Maintenance

Regularly check and clean the door seals to ensure they are free of debris. This prevents cold air from escaping and maintains energy efficiency.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Installation

  • Positioning and connection: Ensure proper socket withstands appliance power; Voltage: 220-240V

Description

  • Temperature Regulating Knob: Adjusts refrigerator temperature; 1 (warmest) to 5 (coldest)
  • A.I.R. System: Maintains constant fridge temperature for freshness

Features

  • Removable Lidded Shelf: Includes egg tray
  • Multipurpose Shelves: Removable and height adjustable
  • Fruit and Vegetable Bin: Includes moisture-adjusted cover
  • Freezer Compartment: Includes ice tray

Safety and Environment

  • General Safety: Designed for domestic use; not for commercial use
  • Environmental Respect: Install in well-ventilated room; avoid direct sunlight

Maintenance

  • Automatic Defrosting: Water ducted to back and evaporated by compressor heat
  • Cleaning: Use lukewarm water and bicarbonate of soda; avoid solvents
  • Light Bulb Replacement: Unplug before replacing

Hotpoint RTM 70 S Refrigerator/Freezer Combination: Your Optimal Cooling Solution

The Hotpoint RTM 70 S Refrigerator/Freezer Combination is a superb appliance designed to meet all your refrigeration needs with efficacy and style. This model features advanced cooling technology to ensure optimal preservation of your food items, maintaining their freshness and flavor for longer periods. With a sleek design that complements any kitchen decor, the RTM 70 S offers ample storage space, including a removable lidded shelf with an egg tray, versatile shelves, and a dedicated bottle shelf. It also boasts a multi-use bin and moisture-adjustable vegetable cover to cater to your organizational preferences. The freezer compartment, equipped with an ice tray, ensures you make the most out of its capabilities. This appliance is engineered for energy efficiency, reducing your environmental impact while saving on energy costs. The Hotpoint RTM 70 S also includes user-friendly features like the temperature regulating knob and a can rack for better space management. Its robust build and reliable performance make it an ideal choice for homeowners seeking a dependable and efficient refrigeration solution.